Contact Us
Our support team is available to help you build and manage your fund on Tactyc, or to address any questions you may have that may not be addressed in this documentation. Please contact us at the email address below to get support.
Contact details
Solo Plan: Please email support@tactyc.io
Enterprise Plan: Please email your account manager or support@tactyc.io
Response times
Enterprise Plan: 2 to 24 hours depending on severity
Solo Plan: 2 to 72 hours depending on severity
When contacting us
Please provide us with the name of your fund on Tactyc
Please provide us with a screenshot and/or description of how we can replicate or see your issue
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