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Contact Us

Our support team is available to help you build and manage your fund on Tactyc, or to address any questions you may have that may not be addressed in this documentation. Please contact us at the email address below to get support.

Contact details

Response times

  • Enterprise Plan: 2 to 24 hours depending on severity

  • Solo Plan: 2 to 72 hours depending on severity

When contacting us

  • Please provide us with the name of your fund on Tactyc

  • Please provide us with a screenshot and/or description of how we can replicate or see your issue

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